OUR MISSION

Tender Mercies transforms the lives of homeless adults with mental illness by providing a community where residents can achieve their highest level of well-being.


Our History

In 1985, hundreds of individuals with mental illness were trying to survive on the streets of Over-the-Rhine due to a lack of sufficient support programs. The psychiatric beds in Hamilton County were reduced from 4,000 to 400, with the belief that the patients could live on their own in the community with support programs, leaving these men and women desperate, hungry, and isolated with nowhere to go. Fr. Chris Hall and two other clergymen, Randy La Fond and Edward Slater, knew they must do something. Tender Mercies began with these clergymen helping Betty and Maude, two women released from the hospital with nothing but cab fare to a shelter.

They secured an apartment for them, applied for their Social Security benefits, and helped them get medical treatment. Sadly, within months, one of the women was brutally raped and the other murdered. Determined to prevent this from happening to others, they became the building managers and saved the lives of 12 more women. Over the past 39 years, Tender Mercies has saved the lives of over 2,500 homeless adults with mental illness from a life of barely surviving on the streets - hungry, cold, and alone.

With the support of many compassionate donors and funders, Tender Mercies has grown to six buildings located in Over-the-Rhine and the West End. Each year, nearly 200 homeless men and women with mental illness rebuild their lives in their home at Tender Mercies. Some of these individuals have been homeless for years, living on the streets, under bridges and in other places unfit for human habitation. Others were successful business professionals whose mental illness turned their lives upside down.


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WHO WE ARE

Vision
To be the premier provider of permanent supportive housing for homeless adults with mental illness.

Purpose
Tender Mercies purpose is to provide housing and supportive services for homeless adults with the histories of severe mental illness. Our permanent supportive housing model addresses the root causes of homelessness, thereby preventing a return to the streets for our region's most vulnerable persons.

Compassion drives us to create Security, Dignity, and Community

We believe in the opportunity to thrive and grow

Transformation inspires us and brings hope and promise

We are Tender Mercies. Making Home Possible Every Day

Our Commitment to Diversity, Equity and Inclusion

At Tender Mercies, one of our core values is that our differences make us stronger. We are proud to embrace diversity and equity in a serious way and our workforce demographics reflect the population that we serve. With over 80% of our leadership team comprised of minorities, we are proud to not only talk the talk about DEI, but walk the walk. Support staff are given opportunities to improve skills and rise to higher positions within the organization, thereby contributing to greater social equity within Greater Cincinnati.

We regularly partner with businesses big and small to fund our Permanent Supportive Housing programs, and welcome diverse volunteer groups, from religious organizations to alumni groups and individuals who just want to make a difference.

Our Commitment to Social Equity

Greater Cincinnati faces a shortage of 40,000 housing units. For those who have become homeless, accessing housing is that much more difficult. For those with chronic, severe mental illness like the populations we serve, the dream of finding and sustaining a home or apartment is near impossible.

Tender Mercies provides Permanent Supportive Housing (PSH) to homeless adults with mental illness. This housing model, PSH, known as the gold standard for solving and ending homelessness, allows individuals the security, dignity and community they need -- that everyone needs and deserves -- to address the issues that led them to become homeless in the first place. We provide housing as well as wrap-around services that give residents access to benefits and resources that allow them to reclaim their independence and achieve their highest level of self-efficacy.

We are committed to impacting the social makeup of Greater Cincinnati by creating permanent housing solutions that keep people from becoming homeless again, and allow safe, secure access to the dignified housing they deserve.


LOCATIONS

Main Office

27 West 12th Street Cincinnati, OH 45202
513-721-8666 Phone
513-639-7037 Fax 

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HARKAVY HALL

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DANA HOTEL

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spaeth-kelly HALL

 
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PSH2

 

SLATER HALL

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PLEASANT STREET

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THE 821 FLATS


Board of Trustees

 

STAFF

SENIOR Team

Russell Winters

Chief Executive Officer
rwinters@tendermerciesinc.org
513-639-7054

Stacy Lutz

Human Resource Director
srlutz@tendermerciesinc.org
513-639-7026

Kelli Halter

Chief Operating Officer
khalter@tendermerciesinc.org
513-639-7020

Josh Burgess

Facilities Management Director
jburgess@tendermerciesinc.org
513-639-7022

Karen Newman

Finance Director
knewman@tendermerciesinc.org
513-639-7030

deanna hengge

Development Director
dhengge@tendermerciesinc.org
513-639-7021

darlene guess

Support Services Director
dguess@tendermerciesinc.org
513-639-7035

 

Management Team

 

Tori Dixon

Income and Benefits Manager
tdixon@tendermerciesinc.org
513-639-7040

John Drummonds

Compliance Coordinator
jdrummonds@tendermerciesinc.org
513-639-7053

Rudy Frank

Volunteer Coordinator
rfrank@tendermerciesinc.org
513-639-7027

 

Christina Broadnax

Property Manager
cbroadnax@tendermerciesinc.org
513-446-3120

Chris Uihlein

Development Coordinator
cuihlein@tendermerciesinc.org
513-639-0559

Tyra Singer

Service Coordinator
tsinger@tendermerciesinc.org
513-639-7046

 
 

KATHY SVENSSON

Housing After Care Manager
ksvensson@tendermerciesinc.org
513-639-0540

 

nikkita Cromwell

Moving On Engagement Strategist
ncromwell@tendermerciesinc.org
513-639-3710

 

Open position

Substance Use Disorder Peer Support Specialist

 

Bernita Ector

Weekend RSW Supervisor
bector@tendermerciesinc.org

 

Dominique Hutson

2nd Shift Supervisor - 821 Flats
dhutson@tendermerciesinc.org
513-873-4349

 

Crystal Wimzie

Communications Coordinator
cwimzie@tendermerciesinc.org
513-639-7047

 

Andrea Brunner

Service Coordinator - 821 Flats
abrunner@tendermerciesinc.org
513-513-620-7915

 

Georgia Clark

Income and Benefits Specialist
gclark@tendermerciesinc.org
513-639-7042

 

Chris D’Amore

Compliance, IT, and Data Analytics Specialist
cdamore@tendermerciesinc.org
513-639-1025

Stacey Witherspoon

Lead Service Coordinator
switherspoon@tendermerciesinc.org
513-639-7033

 

Redonica Jackson

Second Shift Supervisor
rjackson@TenderMerciesInc.org
513-639-7052

 

Cindy Fox

12th Street Supervisor & ADLS Coach
cstephens@tendermerciesinc.org
513-513-639-7052

 

Crystal Steele

Activities of Daily Living Coach - 821 Flats
csteele@tendermerciesinc.org
513-510-4559

 
 

Resident Support Workers

 

Crystal Sweeten

Slater Hall

 

Shaun Griffin

Dana Hotel

 

Tamika Keys

Dana Hotel

 

Mitchell Masters

PRN

 

Robert Smith

Harkavy Hall

 

Terrence Forte

821 Flats

 

Angela Pepper

Harkavy Hall

 

Janet Turner

821 Flats

 

Cheryl Ramsey

Dana Hotel

Terence Dardy

Harkavy Hall

 

AMANDA HINES

Spaeth & Kelly Hall

 

Mitzi Lindsey

Slater Hall

 

Victor Medley

Dana Hotel

 

Shonnay Smith

Spaeth & Kelly Hall

 

Unique Willaims

Slater Hall

 

Willa Harney

Harkavy Hall

 

Tonia Allen

Harkavy Hall

 

Tiwanda Delaney

Dana Hotel

 

Robin Johnson

Slater Hall

 

Antoinette Lowe

821 Flats

 

Wilbert Smith

PSH2

 

Ray Yarbourough

PRN

 

Janice Foster

821 Flats

 

Ta’vierra Harrell

821 Flats

 

Alexis Harris

Dana Hotel

 
 

Maintenance Crew

 

Thomas Luning

 

Harry Tate

Kevin Walker

Jeffrey Wright

 

FINANCIALS